Privacy Policy
How we collect, use, and protect your information
Nellai Halwa Kadai ("we", "us", "our") operates as a retailer and arranges delivery of Tirunelveli halwa across India. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
When you place an order or create an account:
- Name, email address, and phone number
- Shipping address (street, city, state, pincode)
- Account password (stored securely, never in plain text)
When you browse our site:
- Device and browser information, IP address
- Pages visited and actions taken (to improve our service)
How We Use Your Information
- To process and fulfil your orders and arrange delivery
- To send order confirmations, shipping updates, and tracking information by email
- To communicate with you about your account and customer support
- To improve our website, products, and delivery experience
- To comply with applicable laws and protect our rights
Sharing of Information
We do not sell your personal information. We may share your information only:
- With courier and logistics partners to deliver your order (name, phone, address)
- With payment processors when you pay (as required for the transaction)
- When required by law or to protect our legal rights
Data Security
We use industry-standard measures to protect your data, including secure connections (HTTPS), secure storage of passwords, and restricted access to personal information. Order and delivery data are retained as needed for order fulfilment, support, and legal compliance.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us. You can unsubscribe from marketing emails at any time. Essential order and delivery communications may still be sent as needed.
Contact Us
For privacy-related questions or requests:
Email: support@nellaihalwakadai.com
Contact Page →